FIELD SERVICES · US OPERATIONS

Built for the last mile —
and everything that feeds it.

We install, deploy, and maintain the physical infrastructure that broadband operators and network owners depend on. One operating standard. Every market. Every work order.

6
Service Lines, One Operating Standard
24/7
Incident Response & Maintenance
US
Operations · Southwest Priority
100%
Work Orders Visible in the Client Portal

01 / SERVICE CATALOG

Field services built for the last mile and everything that feeds it.

We install, deploy, and maintain the physical infrastructure that broadband operators and network owners depend on. One operating standard. Every market. Every work order.

01

Last-Mile Installation

Residential and MDU fixed wireless CPE deployment. Point-to-Point (PTP) and Point-to-Multipoint (PTMP) builds executed to carrier spec with end-to-end quality documentation and signal verification. INSTALLATION · PTP · PTMP · MMWAVE · MDU

02

Network Deployment

Fiber PoP site builds, mmWave radio deployments, dark fiber handoffs, and backhaul construction. Coordinating with carriers, ROW partners, and dark fiber providers. INFRASTRUCTURE · MMWAVE · DARK FIBER · POP SITES

03

Field Operations & Maintenance

24/7 incident response, preventive maintenance, site certifications, and escalation workflows. Operations-as-a-service for carriers scaling their networks. OPERATIONS · 24/7 RESPONSE · PM PROGRAMS · SITE CERT

04

Program & Workforce Management

Technician recruiting, training, inventory control, and scheduling. Turnkey crews managed to carrier KPIs from day one — you scope the work, we run the program. PROGRAM MGMT · RECRUITING · TRAINING · INVENTORY

05

Real-Time Client Portal

Every work order, every crew, every KPI — visible to our clients in real time. First-time-fix rates, SLA compliance, safety incidents, and exception reporting on one pane of glass. DATA PLATFORM · KPI DASHBOARDS · OSS INTEGRATION · API ACCESS

06

Deployment Advisory

Pre-launch market planning, operational design, and vendor strategy — drawing on hands-on CEO experience operating a national carrier's full stack. ADVISORY · GO-TO-MARKET · OPS DESIGN · C-SUITE

CLIENT PORTAL · PREVIEW

Southwest Market, Week 47.

Every work order, every crew, every KPI — visible to our clients in real time. First-time-fix rates, SLA compliance, safety incidents, and exception reporting on one pane of glass.

First-Time-Fix96.2%
SLA Compliance98.4%
Avg Time on Site1h 42m
Installs Completed247
Customer CSAT4.71/5
Safety Incidents0

Illustrative — every Telio engagement includes real-time client portal access & OSS integration.

02 / HOW AN ENGAGEMENT WORKS

You scope the work. We run the program.

From program stand-up to steady-state operations, every engagement runs on one operating standard — turnkey crews managed to your KPIs from day one, with everything visible in the client portal.

1

Scope the work

You define the markets, the builds, and the KPIs. We design the program around them.

2

Stand up the program

Technician recruiting, training, inventory control, and scheduling — turnkey crews managed to carrier KPIs from day one.

3

Execute to carrier spec

Installs, deployments, and maintenance executed to spec, with end-to-end quality documentation and signal verification.

4

See it all in real time

Every work order, crew, and KPI on one pane of glass — dashboards, OSS integration, and exception reporting in the client portal.

03 / WHY OPERATORS CHOOSE US

Operator DNA. Transparency by default.

Our leadership has run carriers, not just crews — so installs are measured the way operators measure them: on first-time-fix and on quality at month six.

THE TYPICAL FIELD VENDOR

Shortcuts you discover at month six.

  • Reporting on request, assembled after the fact.
  • Craft traded for speed — rework surfaces once the crew is gone.
  • Safety treated as paperwork rather than practice.
  • Built by staffing firms that have never operated a network.

TELIO INFRASTRUCTURE

Built by people who have run networks.

  • Transparency by default — every work order and KPI in the real-time client portal.
  • Craft over shortcuts — installs measured on first-time-fix and month-six quality.
  • Safety non-negotiable, on every site, every day.
  • Operator DNA — leadership that has run a carrier's full stack.

CARRIERS & NETWORK OWNERS

Put one operating standard behind your network.

Based in Las Vegas, Nevada and operating across the United States. Tell us the market, the scope, and the KPIs that matter — we will run the program.